Digital Flyer

Time Frame The client has a time frame for obtaining materials for the project, edit instructions in drafting process, and/or service requested. Turn around time doesn't begin until ALL deliverables have been received. If all material needed for the project and/or design is not provided to TAYLORED. Design Group 5 days following the initial date of the agreement the contract is subject to one or all of the following (unless client has provided a reasonable excuse, by which a TAYLOREDESIGN Lead Team Member must have approved):
 

1. Termination with no obligation of refund or services rendered

2. Standard turnaround time restarts from the time all material is confirmed to be received by the designer.

3. Special instructions or permissions that must be approved and documented by the designer to be valid.

If Client does not respond or has a failure to communicate for 72 hours or more, the project will be subject to one or all of the following:

1. Termination with no obligation of refund or services rendered.

2. Project will be removed from schedule, and cancelled. If Client decides to continue with project the standard turnaround time restarts from the time all material is confirmed to be received by the designer. 

3. Special instructions or permissions that must be approved and documented by the designer to be valid.

4. Project may be added back to the schedule with an inconvenience fee of $50 added to final deposit amount.

taylored. design group agrees to produce project materials (the “Work”) at the request of the client for fees agreed upon in advance and delivery of the Work by an agreed-upon deadline. As long as client provides designer with all information, items, images, and materials needed to do so within allotted time frame. taylored. design group agrees that the lead designer will be the sole author of the Work, which will be original work and free of plagiarism. taylored. design group. will cooperate with Client in editing and otherwise review the Work prior to completion and launch. The client is allowed up to three revisions of a Logo and or design. After the third revision, each additional revision is $35 per change. After the client has selected one of the proposed designs taylored. design group will be responsible for completing additional research to further develop the chosen idea and completion of the remainder of the client's project. The client will be given the right to final say on all colors, fonts, text, and images used in the final design.

taylored. design group promises 3 drafts or sketches per project. Any additional drafts or sketches will incur extra charges. A project can incur extra charges if the client is asking for additional sketches that are not “edits”. Sketches VS Edits are left to the team member’s discretion, but simply put, an edit is a change to the work already done in the same direction of the design process and a sketch is a request for work that is completely different than the initial request and requires additional work in a different direction.

Confidentiality All designs are subject to being posted on our Instagram page @tayloredesigngroup. (unless client specifically requests privacy until desired release date).

Both parties understand that Client or taylored. design group may terminate the service at any time if, for any reason, the relationship is deemed unsatisfactory by either party. Upon written or verbal cancellation, Client is responsible for payment for all expenses incurred and any work done towards the completion of the project based on the percentage of the project completed that is determined by taylored. design group. Should Client cancel the project following its completion, Client is responsible for full payment as per the agreed-upon estimate plus all expenses incurred. In the event of cancellation, taylored. design group retains ownership of all copyrights and original workcreated.  If you are not satisfied with your finished product, although refunds are not an option, we will be more than happy to help edit your project the better fit your taste. The amount of edits allowed for a situation like this will be left to the discretion of the team member OR 3 rounds of edits will be allotted.

There are absolutely NO Refunds on any design work that has been started on or issued out --IMPORTANT-- ANY PERSON PURSUING TO GET A REFUND OR PROCEED WITH THE PROCESS OF OBTAINING A REFUND AFTER WORK HAS BEEN STARTED ON OR ISSUED OUT WILL HAVE THIS CONTRACT VOIDED AND ALL SERVICES ORIGINALLY APPLIED FOR WILL NOT BE OBLIGATED TO BE COMPLETED UNLESS OTHERWISE STATED BY THE COMPANY OWNER REQUEST. *** All items needed for all project must be provided no later than 30 days from the date of the initial order form. and being available. At any point in time if the client decides they no longer want the package they have purchased they are welcome to decline further services but no refund will be issued and the contract will be void, once the client has agreed to not continue services rather it be verbally or in writing.